Minutes 0 to 10
Where business actually comes from
Which channel earns the revenue, and does the budget agree?
- Export closed deals from the last 12 months
If you are stuck
No clean CRM export? Use invoices or bank deposits. Revenue is the number that matters here, and accounting always has it.
- Tag each with its true first touch: referral, search, social, event, outbound
If you are stuck
When two touches compete, credit the one that made the buyer aware you existed. A referral beats the ad they saw afterward.
- Total revenue by first touch, not lead count by first touch
If you are stuck
Lead counts flatter the cheapest channels. If you only have time for one column, make it revenue.
- Write your current spend beside each channel
If you are stuck
Take the last full month and multiply by twelve. Include retainers, tools, and any hours you pay for.
- Circle any channel where spend and revenue disagree by more than 2x
If you are stuck
If nothing disagrees by 2x, look again at the channel with no spend beside it. A free channel carrying revenue is the one to fund.
Write this down
The one channel carrying the most revenue, and the one absorbing spend without it.
