Minutes 0 to 10
Where business actually comes from
Which channel earns the revenue, and does the budget agree?
- Export closed deals from the last 12 months
- Tag each with its true first touch: referral, search, social, event, outbound
- Total revenue by first touch, not lead count by first touch
- Write your current spend beside each channel
- Circle any channel where spend and revenue disagree by more than 2x
Write this down
The one channel carrying the most revenue, and the one absorbing spend without it.
